Oregon Alcohol Server Class
Oregon Alcohol Server Class

Help/FAQ

Get your test results score: http://www.olcc.state.or.us/pdfs/ServerEdTestResults.pdf

Refunds: No refunds available once the payment is complete even if you do not qualify for a permit or fail the OLCC test.

E-mail address: A valid e-mail address is required.

System Requirements:

  • Adobe Reader (this is required to look at PDFs and to download the OLCC Server Permit Application)
  • Adobe reader link not working: Get Adobe Reader by clicking on this link: http://www.adobe.com/products/acrobat/readstep2.html
  • Browsers: Internet explorer 6.0 or Higher, Mozilla 1.0 or higher, Opera/Safari, AOL, or Netscape
  • Resolution of 800x600 or higher.
  • Flash player (this is required to play the videos between lessons)

Taking the OLCC Test: Once you elect to take the OLCC test you will be unable to log back into the class.

Passing the OLCC Renewal Test: You must pass the test with at least an 80%. If you fail the test, the OLCC will require you to take the initial course.

Unit Quizzes: When you submit your answers, correct answers will be highlighted in an orange/yellow background color. Once you have all correct answers then you have completed that quiz. You can then return to the index page to continue to the next lesson.

Proctor: A proctor is an adult resident (21 or older) of the state of Oregon who can verify the validity of the examinee. This person is required to be present while you take the alcohol server renewal exam.

Social Security Number: The OLCC requires a valid social security number in order to validate and process your server permit.

PayPal: You don't have to start a PayPal account to pay for this course. There are 3 options to choose from: pay with a PayPal account, pay with PayPal credit (this is like signing up for a credit line) or choose the option to pay with a debit or credit card.

When you complete the payment you can use the link that says Return to Merchant or Return to www.alcoholserverclasses.com to return to the course. Or you can just log into the course with your now activated login information (Username and Password)

  • The first box area you see will be for people who already have an account with PayPal.

                            Or

  • Scroll down and choose to pay with a debit or credit card.

When you complete the payment you can use the link that says Return to Merchant or Return to www.alcoholserverclasses.com to return to the course. Or you can just log into the course with your now activated login information (Username and Password)

User Name and Password: This is how you enter into the course. Choose words that are easy for you to remember, for example your name or a favorite pet’s name. Be sure to write these down so you don't forget them. Don't share your login information. Only one person can take the OLCC test. The Username and password are case sensitive, as in lower case or UPPER case. Forgot my password: on the login page click the “Forgot Password” link; you will be required to validate your registration information.

How can I view PDFs? You need to have Adobe Reader installed on your computer. It's a software program that allows you to view PDF's. Most computers come with Adobe Reader already installed. It is secure and free. Click here to access their download page.

Expired server permit: You can take this class as long as you have taken an alcohol server course within the last 7 years. However, you must submit a new application for a service permit before your current permit expires in order to remain “legal” when serving. You may download a service permit application using the link from our website or directly on the OLCC website.

Haven't received my permit: It usually takes one or two weeks to process the exam and mail out a new service permit (contact OLCC with questions at 800-452-6522).The OLCC will process your test and keep the results on file for 2 years. But you will not receive a service permit unless you also submit the service permit application and fee.

If you are still having a problem feel free to contact us.

 





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